Questions, answered.

Click any “Book a Shoot” button to open our online ordering system. Pick your services, date and time, and you're done. You'll get a confirmation email right away.

24-48 hours is ideal, but we'll always try to accommodate same-day and next-day requests when our schedule allows.

Free reschedules with 24 hours' notice. Weather cancellations are always rescheduled at no charge.

Standard residential delivery is next-day. Rush (same-day) is available for an added fee. Commercial work is typically 48 hours.

Everything is delivered through your secure client portal, where you can view, download and share photos, tours and floor plans, and pay invoices, all in one place.

Clean and stage the space, clear countertops, open the blinds, and turn on all lights. We send a full prep guide after you book, and we'll do a quick walk-through on arrival.

Not required, many agents leave a lockbox or supra code. If you'd like to meet us on site to point out highlights, you're always welcome.

Yes, all our pilots are FAA Part 107 certified and insured, and we handle the airspace approvals. Please note: some properties sit in restricted or controlled airspace (for example, near an airport) where the FAA does not permit drone flights. If your property falls in one of these zones and we're unable to fly, we'll email you as soon as possible to let you know and work out the best alternative, there's no charge for the aerial portion if it can't be flown.

Austin, Cedar Park, Leander, Round Rock, Hutto and the surrounding cities. We're happy to travel beyond that, properties outside our core area may include a small trip fee.

Absolutely. Twilight photography is one of the most eye-catching ways to showcase a home. Because it has to be shot in a short window after sunset, it's scheduled as a separate add-on, just select it when you book.

It depends on the size of the property and the package you choose. As a general guide, most single-family homes receive 25-45 finished images. We focus on quality and full coverage rather than hitting an arbitrary count.

Yes, office, industrial, retail and mixed-use. Head over to our Commercial page for details, or email us for a custom quote.

Pricing depends on square footage and which services you bundle together. You'll see exact pricing for every option inside our online booking system before you confirm, no surprises.

Payment is handled securely through your client portal. You can pay online by card, and you'll have access to download your media as soon as the invoice is settled.

You receive a license to use the media to market the specific listing across the MLS, social media, print and your website. The photos may not be resold or transferred to a third party. Licensing is per-listing and tied to the agent who booked.

If something isn't right on our end, we'll fix it, no charge. Minor edit requests (like removing an object) are quick; larger changes such as virtual staging or item removal are available as paid add-ons.